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  • Achieve 3X more automation than RPA solutions
  • Start automating processes in weeks, not months
  • Save up to 100,000 man-hours and reduce operating cost over 50%
  • Use minimal team and infrastructure resources to maintain and grow


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

VIDEOS

Videos

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FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

BLOG

Blog Posts

Automating via an API vs a GUI, and Which One’s Best

Automating via an API vs a GUI, and Which One’s Best Introduction When companies face the challenges of a digital transformation, the frantic rush to automate…

4 Ways HIRO Enables Effective Change Management in IT Automation

4 Ways HIRO Enables Effective Change Management in IT Automation Whether you’re innovating to stay ahead or adapting to keep up, fast-paced, digital change is…

5 Reasons Why HIRO Can Scale Across ITIL Service Management Practices

5 Reasons Why HIRO Can Scale Across ITIL Service Management Practices Behind the most successful digital transformations, you will likely find a bustling ITSM…

4 Time-Consuming IT Processes to Quickly Automate Today

Speed. Efficiency. Organization. Every IT department dreams of these benefits; yet, all too often, they are swamped with service tickets, monitoring security,…

Go Beyond the Limits of Robotic Process Automation in ITSM

Go Beyond the Limits of Robotic Process Automation in ITSM From boardrooms to server rooms, the deafening call for Robotic Process Automation has only gotten…

5 Fast, Effective Ways to Implement Knowledge Automation Now

5 Fast, Effective Ways to Implement Knowledge Automation Now You’ve made a new hire. Except this worker’s a little different. This one learns very quickly on…

Tackling 5 Common Hurdles to Digital Transformation with Knowledge Automation

Digital transformation is real. It’s here. And it just might make or break the future of your business. It’s clear that we’ve entered a new age where digital…

To survive the pandemic, enterprises need to disrupt themselves to adapt to a disruptive environment

To survive the pandemic, enterprises need to disrupt themselves to adapt to a disruptive environment As many countries gradually inch back to some form of…

Automating Automation. Readjusting the mindset to process automation.

Automating Automation. Readjusting the mindset to process automation. For some, the title might be a contradiction in terms. How can you automate what is…

Take an enterprise architect level approach to succeed with Intelligent Automation

Take an enterprise architect level approach to succeed with Intelligent Automation Amidst all the noise and hype around all things automation and AI, there is…

Learning from arago’s partner ChoiceWorx

Focus on managing Intelligent Automation in order to scale. Learning from arago’s partner ChoiceWorx. The immensely sad circumstances of the Covid-19…

Future of work

Prepare for the unknown, not the known. How should we think about the Future of Work in the wake of Covid-19? I have been pondering about the Future of Work…

Embrace knowledge automation to operationalize the knowledge economy and stay relevant

Embrace knowledge automation to operationalize the knowledge economy and stay relevant The successful IPO of Aramco which has seen the Saudi oil giant become…

Change Your Mindset to Avoid Digital Taylorism

Change Your Mindset to Avoid Digital Taylorism When one of my esteemed colleagues was trying to explain for the umpteenth time in a client meeting how Arago’s…

Staying relevant during the transition to the platform economy: The case for a full-stack AI platform

Staying relevant during the transition to the platform economy: The case for a full-stack AI platform Assessing the impact of the platform economy is in the…

Whatever happened to Intelligent Automation?

Whatever happened to Intelligent Automation? The fact that UiPath’s refreshingly humble CEO Daniel Dines made it to the cover of Forbes as the first “Bot…

Driving Intelligent Automation and Self-healing across the SAP® stack: Arago’s HIRO™ for SAP® Operations

Driving Intelligent Automation and Self-healing across the SAP® stack: Arago’s HIRO™ for SAP® Operations Amidst the noise around innovations and digital…

Finding Nemo HIRO

Finding Nemo HIRO I have to start with a confession. We haven’t lost HIRO™, our cutting-edge AI platform. Nor have we lost our charismatic CEO on one of his…

Scaling the Intelligence in Automation Deployments to Survive Digital Darwinism

Scaling the Intelligence in Automation Deployments to Survive Digital Darwinism Having started a new gig at arago, a German pioneer of Intelligent Automation…

See Hiro in action. Sign up for a free automation consultation.


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

HR

HIRO for Human Resources

Increase Employee Satisfaction Index by automating more than 90% HR tasks 

HR teams around the world constantly endure repetitive tasks with growing teams across scaling companies. Most organizations struggle to achieve a good mix of governance, technology and process changes to quickly assimilate new employees into the working structure.

 

In a world where working remotely is the new normal, employee on-boarding checklists have become even longer. It is now more important than ever to provide employees with all the required IT & security accesses as soon as possible.  Garter has recognized employee on-boarding as one of the major of truth’ for the employees and is found to have significant impact on Employee Satisfaction Index

Our Solutions

Automates more than 90% of day to day manual tasks of a HR manager

Coordinates autonomously between different systems and teams

Flexible enough to easily accommodate the changes in HR policies and company structure

HIRO automates up to 99% of the HR on boarding process by creating new employee accounts in Employee Management Systems, providing all the required IT & security accesses, updating data and tracking documentation.


HIRO automates day to day activities of a HR manager such as setting up new employee data in different systems, ensuring that the data is updated. It can track if there is any missing data or information from the employee and can follow up. This results in significant FTE savings and the HR manager can focus their time on more value adding tasks.

HIRO coordinates autonomously between different systems and teams. Once an employee ID is created, HIRO can use the ID to create and track the employee data in different systems as HR, Finance, ERP etc. HIRO can also coordinate between different teams and highlight if there is any error or mismatch in the records.

HIRO is flexible enough to easily accommodate the changes in HR policies and company structures. As there are no hard coded decision trees, it is very simple to adjust if there are any changes in HR policies or change in employee status. Users can simply teach HIRO about the change and it will adjust the entire process by itself.

Based on agile automation methodology, our solutions deliver up to 90% automation by capturing knowledge of the subject matter experts

From real time resolution of IT tickets to proactive inventory alerts, HIRO can handle wide range of tasks with its versatile design.

IT Service Management

Minimize resolution time by automating level 1 and level 2 support tasks in IT Service Management (ITSM)

LEARN MORE

Supply Chain Management

Increase supply chain responsiveness by generating proactive alerts in end-to-end Supply Chain

LEARN MORE

Finance

Transform finance department by automating the knowledge through entire value chain – from accountants to value managers

LEARN MORE

See Hiro in action. Sign up for a free automation consultation.


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

privacy policy

Privacy Policy

1. PERSONAL DATA
If you use the website purely for information purposes, i.e. if you do not log on to, register, or provide us with any other information to use the website, we do not collect any personal data, apart from data which your browser sends to enable you to visit the website. The purpose of this data collection is to enable you to visit the website and to ensure that the website functions properly. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. This is:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request(specific page)
  • Access status/HTTP status code
  • Data volume transmitted
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

There is no obligation to provide the data, but if the data are not provided, we cannot provide the requested website content. The legal basis is the balancing of interests(point (f) of Article 6 paragraph 1 GDPR). Our legitimate interest is the provision of the website content requested by the user, ensuring the security of the IT infrastructure used to provide the website, in particular identifying, eliminating and preserving evidence of disruptions.

In order to facilitate an informational use of the website by you, we use cookies (see Section 6) on the website, by means of which personal data are processed.

Unless otherwise is stated in this Data Privacy Policy, we will only store your data for as long as is necessary for the purposes for which they were collected or processed, unless longer storage periods are required by law. Your personal data will therefore be deleted after your request has been processed unless otherwise has been agreed or required by law.

If you use a registration form, arago will collect the information you provide to arago, which may consist of your first and last name, email addresses, telephone numbers, location (country, state/province, city), company name, job title/role, department and function.

In the course of processing personal data we use subcontractors and conclude contracts with these processors in accordance with the requirements of Art. 28 GDPR. The provider which is used to host the website is Amazon Web Services (AWS), headquartered Seattle, Washington, United States. In case of data transfer to AWS in Seattle, Washington, United States,  the appropriate level of data protection is guaranteed by an adequacy decision of the European Commission. AWS in the USA is certified for the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. Further information on data protection at AWS can be found on the following website https://aws.amazon.com/compliance/data-privacy/

2. DATA CONTROLLER AND DATA PROTECTION OFFICER
The data controller for arago and arago’s website is: arago GmbH, Frankfurt, Spaces The Docks, Lindleystrasse 8a, 60314 Frankfurt am Main, Germany. Our data protection officer can be reached at dpo (at) arago.co, +49(0)69 405680

All requests for information, corrections and deletions, objections or revocations of consent, the assertion of the right to limit the processing or the right to data portability, as well as comments or questions by the user relating to data protection are to be sent to this address. If you send your request to our postal address please use the addition “data privacy”.

3. COLLECTION AND PROCESSING OF PERSONAL DATA ON REQUEST
Your personal data will be collected, processed and used in accordance with the provisions of the German Telemedia Act (Telemediengesetz, TMG) and data protection law, in particular the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the General Data Protection Regulation (GDPR). By means of this data protection declaration we inform about the collection of personal data on and via our website in accordance with Art. 13 GDPR.

Unless otherwise described in section 4 et seq. your personal data is apart from these cases only collected and processed if you voluntarily provide it.

4. DATA PROCESSING TO ENABLE THE USE OF THE WEBSITE
We collect your personal data where necessary to enable your use of this website (usage data), to give you access to special information, or to otherwise communicate with you. This includes your IP address as well as data about the beginning and end of sessions and the telemedia used, it may also include data used to identify you. These data serve the purposes of delivering the service and designing it in a needs-based manner on the basis of Art. 6 (1) sentence 1 lit f GDPR.

5. DURATION OF PROCESSING OF PERSONAL DATA
Where arago is processing and using your personal data as permitted by law or under your consent, arago will store your personal data (i) only for as long as is required to fulfil the purposes set out herein or (ii) until you object to arago’s use of your personal data (where arago has a legitimate interest in using your personal data), or (iii) until you withdraw your consent (where you consented to arago using your personal data). However, where arago is required by mandatory law to retain your personal data longer or where your personal data is required for arago to assert or defend against legal claims, arago will retain your personal data until the end of the relevant retention period or until the claims in question have been settled.

6. COOKIES
When you visit our website, information may be stored on your computer in the form of cookies. Cookies are small text files that are transferred between a web server and your browser and are stored on your computer’s disk. This enables us to recognize you when you re-visit the website and we can offer you better functionality of our website and, for example, avoid that you have to log in repeatedly, or allow us to carry out web analysis.

Most browsers are configured to automatically accept cookies. You may deactivate that cookies are stored by your browser and erase cookies at any time. Please note that without cookies, the use and experience of our services via this website may be impeded or impossible. Via your browser settings, you can also prevent certain cookies (such as third-party-cookies) from being stored, e.g. if you want to prevent web tracking. You will find further information in your browser’s help section.

This website uses cookies to the following extent:

  •    Session (transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
  •    Persistent (permanent or stored) cookies: These cookies are stored on your hard drive until they expire (at a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site

Types of Cookies
6.1 Required cookies
These cookies are required to enable core site functionality.

6.2 Functional cookies
These cookies allow us to analyze site usage so we can measure and improve performance.

 

Company
Cookie
Description
Google Analytics
_ga
Used to distinguish users. Expiration time – 2 years
Google Analytics
_gid
Used to distinguish users. Expiration time – 24 hours
Google Analytics
_gat
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. Expiration time – 1 minute
Hubspot
__cfduid
This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users. It may be placed on your visitors’ devices to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare’s security features.
Hubspot
___hstc
The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Hubspot
hubspotutk
This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
Hubspot
__hssc
This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 
Hubspot
__hssrc
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
Personio
YouTube
VISITOR_INFO1_LIVE
This cookie tracks viewing of Youtube videos on the website.

6.3
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
Company
Cookie
Description
Google Ads
_gcl_aw
Used through Google Ads to understand user interaction with the site and advertising
LinkedIn
UserMatchHistory
LinkedIn Ads ID syncing. (Duration = 30 days)
LinkedIn
AnalyticsSyncHistory
Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries. (Duration = 30 days)
LinkedIn
li_oatml
Used to identify LinkedIn Members off LinkedIn for advertising and analytics outside the Designated Countries and, for a limited time, advertising in the Designated Countries (Duration = 30 days)
LinkedIn
lms_ads
Used to identify LinkedIn Members off LinkedIn in the Designated Countries for advertising (Duration = 30 days)
LinkedIn
lms_analytics
Used to identify LinkedIn Members in the Designated Countries for analytics (Duration = 30 days)
LinkedIn
li_fat_id
Member indirect identifier for Members for conversion tracking, retargeting, analytics (Duration = 30 days)
LinkedIn
li_sugr
Used to make a probabilistic match of a user’s identity outside the Designated Countries (Duration = 90 days)
LinkedIn
U
Browser Identifier for users outside the Designated Countries (Duration = 3 months)
LinkedIn
_guid
Used to identify a LinkedIn Member for advertising through Google Ads (Duration = 90 days)
LinkedIn
BizographicsOptOut
Determine opt-out status for 3rd party tracking (Duration = 10 years)

7. WEB TRACKING & COOKIES
In order to optimize the user experience of our website, we use web tracking technology such as Google Analytics, LinkedIn etc. Respective data is stored in pseudonymous usage profiles (your IP addresses is stored in anonymized form). Pseudonymous usage profiles will not be (re-)combined with personal data.

When you visit our website for the first time or if necessary again, we will ask whether you agree that we

  • process usage data in pseudonymous usage profiles (tracking) for advertising, market research, web analysis and website improvement purposes, and
  • we use cookies for this and other purposes that are not required for the technical provision of the website.

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any advertising cookies or function cookies (tracking mechanisms), respectively.

You can restrict your consent to the setting of cookies in whole or in part by configuring your browser settings accordingly and deactivating the setting of cookies in whole or in part. In addition, you can install a plugin in your browser to protect your privacy, which offers the possibility to prevent web analysis – e.g. AdBlock, Ghostery or NoScript (please note the data protection information of the respective plugin provider). In addition, some web analytics providers are members of industry associations whose websites allow you to centrally prevent the use of online advertising and web analytics by their members. Below you find the websites of these associations for a comfortable provider-spanning prevention of web analysis. In this way you can also prevent the creation of pseudonymous user profiles

7.1 GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Analytics uses cookies (see section 4) in order to analyse your use of this website. The information about your use of this website is collected via cookies. It is usually transferred to and stored on servers of Google Inc. in the US. Prior to the transfer to the US, Google masks and thereby anonymizes your IP address within the territory of the EU or of the European Economic Area. Only in exceptional cases, the full IP address is sent to and masked by Google servers in the US. On behalf of the website provider, Google will use this information to analyse your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not combine your IP address with any other data held by Google.

You may refuse to have cookies stored on your device by appropriately configuring your browser (see section 6) or by using a privacy plugin (see section 7). Further, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout?hl=en-GB. Further information on the data processing in the context of Google Analytics is available under: https://www.google.de/intl/de/policies/.

7.2 LINKEDIN
Our online presence uses the “LinkedIn Insight Tag” of LinkedIn, which is an advertising cookie. Provider is the LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA). We use the LinkedIn Insight Tag to track conversions, retarget website visitors, and unlock additional insights about members interacting with our LinkedIn ads. The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, and events such as page views. All data is encrypted. The LinkedIn browser cookie is stored in a visitor’s browser until they delete the cookie or the cookie expires. With the help of the LinkedIn Insight Tag we are able to analyze the success of our campaigns within the LinkedIn platform or determine target groups for them based on the interaction of the users with our website. If you are registered with LinkedIn, it is possible for LinkedIn to associate your interaction with our online services with your user account. You can permanently opt out at this link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. For more information on the LinkedIn Privacy Policy, go to: https://www.linkedin.com/legal/privacy-policy.

7.3 GOOGLE ADs
Our websites use Google Ads Conversion Tracking, a web analytics service that uses advertising cookies. Google Ads Conversion Tracking also creates a Remarketing Tag to retarget a user via Google Ads, which is an advertising cookie. The information generated by the cookie about your use of this website is transmitted to a Google server in the U.S. and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or in so far as third parties process this data on behalf of Google. Google will in no case connect the data with other data from Google.

8. TRANSFER TO THIRD PARTIES
We will only transfer your personal data to third parties where allowed or required by law or if you have given prior consent. If you have given consent, you can withdraw it at any time with effect for the future. We only transfer data to public authorities if required by law, administrative order or court order.

9. TRANSFER OF DATA TO NON-EU COUNTRIES
If necessary for our purposes, we transfer your data to recipients outside of the EU if it is guaranteed that the recipient maintains an adequate level of data protection and there are no legitimate interests excluding the transfer. To guarantee an adequate level of data protection at the recipient’s end, we in particular use the EU Commission’s model clauses for data transfers to third countries.

10. DATA SECURITY AND CONFIDENTIALITY
We have taken the necessary technical and organisational measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees and all persons involved in the data processing are obliged to observe data protection law. and to keep personal data confidential. To protect your personal data, we use a secure online transmission protocol called “Secure Socket Layer” (SSL). You can recognize this where an “s” is added to the URL part “http://” (making it “https://”) or by a green, closed lock icon shown in your browser. By clicking the lock icon, you will get information on the SSL certificate used. The appearance of the icon depends on the type and version of your browser. SSL-encryption ensures an encrypted and complete transmission of your data.
The technical and organizational security measures implemented by our hosting provider AWS are described here: https://aws.amazon.com/compliance/data-privacy/

11. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
The user and other data subjects may demand from us the following rights in respect of their personal data:

  •          Right of access by the data subject (Article 15 GDPR)
  •          Right to rectification (Article 16 GDPR)
  •          Right to erasure (‘right to be forgotten’) (Article 17 GDPR)
  •          Right to restriction of processing (Article 18 GDPR)
  •          Right to data portability (Article 20 GDPR)
  •          Right to object (Article 21 GDPR)
  •          Right to revoke consent given at any time without affecting the legality of the processing carried out on the basis of the consent until revocation, if the data processing is based on consent pursuant to Art. 6 para. 1 lit. a or Article 9 para. 2 lit. a GDPR.

With respect to Art. 21 GDPR you may object

  •          on grounds relating to your particular situation

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on lit. e (public interest) or lit. f (legitimate interests) of Article 6 para. 1, including profiling based on those provisions. We no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

  •          relating to direct marketing

Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data is no longer be processed for such purposes.

12. YOUR CONTACT TO EXERCISE YOUR RIGHTS
In these matters and in case of questions relating to data protection, please contact our data protection officer Dr. Bernd Schmidt at dpo (at) arago.co or write to: arago GmbH, Eschersheimer Landstr. 526-532, 60433 Frankfurt am Main, Germany. For a swift processing of your request, we recommend stating your name, surname, date of birth and, where existing, your e-mail address and in case of an opt-out after receiving advertisements attaching a copy of the advertisement.

13. Right to lodge a complaint with a supervisory authority
If you believe that arago is not processing your personal data in accordance with the requirements set out herein or applicable data protection laws, you can at any time lodge a complaint with the competent data protection authority (Art. 77 GDPR).

14. NO AUTOMATED DECISION MAKING
We do not use your personal data for automated decision making under Art. 22 (1) GDPR.

15. CHANGES TO THIS DATA PROTECTION DECLARATION
New legal requirements, business decisions or technical developments may require changes to our data protection declaration. This data protection declaration will then be updated. The most current version is always available on our website.

Last Update: January 5th 2021


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arago is committed to protecting and respecting your privacy, and will only use and store your personal information to provide you with information about the arago products and services you requested and/or the purpose you submitted.
From time to time, we would like to contact you about our products and services. If you consent to contact you and store your data for this purpose, please tick the box to the right.
You can revoke your consent and request to delete your data at any time by sending us an e-mail to unsubscribe@arago.co.


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

FINANCE

HIRO for Financial Services

Transform the finance department. Automate knowledge through the entire value chain – from accounts to value managers

Finance teams around the world are burdened with repetitive tasks as reporting, month-end closings, reconciliations etc. These mandatory activities require precious time and resources, that could be best utilized for innovating tasks.

Inconsistent data sources is another major challenge faced by Finance teams. It require lot of time to merge datasets into the same format. These inconsistencies slow down digitization attempts of the finance department.

Regulation changes often require significant adjustments by finance teams to comply with the new framework. Current automating solutions are not flexible enough to keep the pace with the ever changing scenarios.

Our Solutions

90% automation of daily tasks in entire finance value chain – with 100% auditability

Integration with applications in their existing format, eliminating need for data mapping and matching

Highly flexible design to accommodate frequent regulatory changes

HIRO’s advanced AI allows organizations to adapt themselves to ever changing finance landscape without losing focus on key deliverable

Automating up to 90% of all repetitive tasks – from general account operations to collecting data for superior operational decisions. The solutions are 100% auditable and compliant to the highest standards of security.

Easy integration with different systems and databases to automate the arduous task of data mapping and matching. HIRO connects with existing systems and works with the data in their original source and format.

High flexibility to deal with frequent changes in regulation, reducing the effort to adjust to new standards. Thus, ensuring higher compliance standards and reduced chances of errors.

Based on agile automation methodology, our solutions deliver up to 90% automation by capturing knowledge of the subject matter experts

From real time resolution of IT tickets to proactive inventory alerts, HIRO can handle wide range of tasks with its versatile design.

IT Service Management

Minimize resolution time by automating level 1 and level 2 support tasks in IT Service Management (ITSM)

LEARN MORE

Supply Chain Management

Increase supply chain responsiveness by generating proactive alerts in end-to-end Supply Chain

LEARN MORE

Human Resources

Increase Employee Satisfaction Index by automating more than 90% HR tasks 

LEARN MORE

See Hiro in action. Sign up for a free automation consultation.


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

IT

HIRO for IT Service Management (ITSM)

Minimize resolution time by automating levels 1 & 2 support task in IT Service Management (ITSM)

Minimizing resolution time is a key challenge in ITSM, to drive down costs and ensure high customer satisfaction.

There is significant time lost in assigning a ticket to right team. Often tickets end up being assigned to wrong teams resulting in multiple rounds of triaging. Also, due to lack of intelligence in current automation tools, multiple tickets are created for same incident if it is reported more than once. All these factors when accumulated results in considerably higher resolution time.

Another major challenge, with commonplace ITSM automation tools, is their static nature which makes it extremely difficult to scale through different scenarios. Experts end up spending considerable time in manually orchestrating these tools resulting in low quality root cause analysis.

Our Solutions

Real-time root cause analysis

Intelligent triaging of IT tickets

Scalability to tackle vast range of ITSM problems

HIRO’s advanced AI provides a sophisticated solution to ITSM problems and scales up experts’ knowledge.

HIRO automates root cause analysis close to real time. Thanks to its curious learning algorithms, it can perform a complete Root Cause Analysis in a matter of seconds.

The advanced triaging capabilities of HIRO addresses the tickets much more efficiently. Thus, leading to full visibility of all the external systems and sending the tickets to the right recipient.

HIRO has the ability to solve entire range of ITSM problems. It can tackle the widest spectrum of requests, from a simple “user creation” to the most critical Level1, Level 2 or Level 3 issues.

Based on agile automation methodology, our solutions deliver up to 90% automation by capturing knowledge of the subject matter experts

From real time resolution of IT tickets to proactive inventory alerts, HIRO can handle wide range of tasks with its versatile design.

Supply Chain Management

Increase supply chain responsiveness by generating proactive alerts in end-to-end Supply Chain

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Finance

Transform finance department by automating the knowledge through entire value chain – from accountants to value managers

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Human Resources

Increase Employee Satisfaction Index by automating more than 90% HR tasks 

LEARN MORE

See Hiro in action. Sign up for a free automation consultation.


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

SUPPLY CHAIN

HIRO for Supply Chain

Increase supply chain responsiveness by automating up to 90% of end-to-end supply chain processes.

Responsive is one of the key parameters that define a successful supply chain. It has direct impact on company’s customer service, cost and revenue.

The key issue that supply chain leaders face on day-to-day basis is to streamline all blocks of supply chain in order to respond fast to continuously changing demand forecast.

Change in forecast leads to time consuming repetitive tasks such as checking material availability at all levels of bill of materials, purchase order processing, updating ERP systems etc., to be accomplished under a tight time constraint. This often leads to human errors as well as frustration in highly skilled workers.

In a complex supply chain network, a planner may deal with an average of 5000 different SKUs with each bill of material going up to 100 materials.

Current ERP systems have managed to achieve very low level of automation with such massive interlinked datasets.

Our Solutions

Proactive alerts on outages to minimize out-of -stocks

Elimination of human errors by integrating with different sources for data collection

Orchestration of existing automation tools and scripts

HIRO’s advanced AI automates up to 90% of the day-to-day tasks in end-to-end supply chain planning, allowing planners to focus on more intellectually stimulating and rewarding tasks.

Proactive detection of out-of-stock situations by automating checks on forecast, materials at each level of BOM, production capacity & warehouse storage capacity. Depending on the type of outage, HIRO can also decide on the mitigation plan

Automated compilation of reports by collecting data from different ERP systems and databases to minimize human error. Thus, empowering supply chain managers to focus their time and energy on value adding tasks as advanced analysis and decision making.

Orchestration of existing automation scripts and tools autonomously maintaining and fixing the failures.

Based on agile automation methodology, our solutions deliver up to 90% automation by capturing knowledge of the subject matter experts

From real time resolution of IT tickets to proactive inventory alerts, HIRO can handle wide range of tasks with its versatile design.

IT Service Management

Minimize resolution time by automating level 1 and level 2 support tasks in IT Service Management (ITSM)

LEARN MORE

Finance

Transform finance department by automating the knowledge through entire value chain – from accountants to value managers

LEARN MORE

Human Resources

Increase Employee Satisfaction Index by automating more than 90% HR tasks 

LEARN MORE

See Hiro in action. Sign up for a free automation consultation.


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences

ABOUT US

arago’s Vision

arago’s aim is to provide the benefits of Artificial Intelligence to enterprise customers globally through Knowledge Automation.

It is our principal belief that the ultimate value of AI is to collaborate with people to automate the urgent but low value routine tasks and free up time to focus on more rewarding and challenging innovation work. Leading to a greater sense of worth for the individual and true value creation for employers. 

It is also our belief that the benefits of AI are not obtained by replacing human workers but by increasing their potential, which is the essence of Knowledge Automation.

Our Journey

From an investment in over 10 years of research into General AI, arago launched the first version of Knowledge Automation in 2010 for its internal IT Operations. Having overcome the limitations of Expert Systems and other rules based scripting engines, our Frankfurt based research and product teams then launched the first commercial version in 2013 for IT Operations. 

Following an investment from KKR in 2014, development of HIRO was accelerated and Knowledge Automation support was extended across all processes and industries as a SaaS product. With the addition of industry standard APIs and developer tools, Knowledge Automation and the core AI engine are now available as a platform for developers and partners to develop entirely new knowledge based businesses.

The Driving Vision behind arago: Hans-Christian Boos

Chris Boos has a mission: empowering human potential, freeing up time for creativity and innovative thinking through artificial intelligence (AI). To that end, Chris founded arago in Germany in 1995, pushing existing boundaries in AI technology to build a general AI. Since then, Chris has led arago to become a key partner and driver for the established economy, positioning arago’s AI HIRO™ as a platform for companies to reinvent their business models in the digital age. 

But his ambitions go far beyond: a strong believer in integrating machine reasoning and machine learning, Chris is constantly challenging current thinking on AI. As a strategic corporate and political advisor, as well as angel investor, Chris’ multifaceted engagement for AI makes him a much respected public speaker and thought-leader on issues of global importance, such as the man-machine-relationship, the way societies deal with information and the future of labor.

Chris Boos studied computer science at ETH Zurich and the Technical University Darmstadt. His ongoing research focuses on graph theory, machine reasoning and machine learning. He currently sits on the Boards of several companies and he is a member of the DigitalRat, advising the German Chancellor on digital policy and AI.

Hans-Christian Boos

Leadership team


Career Opportunities

We’re looking for gifted, creative and technical individuals to join us. If you are passionate about helping enterprises to benefit from industry leading AI and Knowledge Automation and have relevant experience then introduce yourself to us at jobs@arago.co

EMAIL US

See Hiro in action. Sign up for a free automation consultation.


FIND US ONLINE
CONTACT
arago GmbH
Frankfurt, Spaces The Docks
Lindleystrasse 8a
60314 Frankfurt am Main
Germany
Tel: +49 69 – 40568 – 0
Fax: +49 69 – 40568 – 111
E-Mail: info@arago.co
© 2021 arago GmbH. All rights reserved. Privacy policy | Terms of use | Imprint | Privacy Preferences