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Pre-emptive IT issue resolution with HIRO

Solving issues before they become tickets results in significantly higher customer satisfaction and lower overhead cost

HIRO uses Advance AI to transform IT service desk operations. Through Knowledge Automation, the IT service desk operations become:

  1. Easier

  2. Fasster

  3. Cost Effective

Sign up today for a free automation consultation

Our customers have achieved up to

Accuracy in ticket triaging compared to 50% accuracy before implementing HIRO

Reduction in Level 2 service tickets by identifying & solving problems proactively

“HIRO is a strategic choice that will allow us grow our service portfolio” - Dr. Berthold Kaib, Senior Vice President, Swisscom

OUR CUSTOMERS