Pre-emptive IT issue resolution with HIRO
Solving issues before they become tickets results in significantly higher customer satisfaction and lower overhead cost
HIRO uses Advance AI to transform IT service desk operations. Through Knowledge Automation, the IT service desk operations become:
Easier
Fasster
Cost Effective
Sign up today for a free automation consultation
Our customers have achieved up to
Accuracy in ticket triaging compared to 50% accuracy before implementing HIRO
Reduction in Level 2 service tickets by identifying & solving problems proactively
“HIRO is a strategic choice that will allow us grow our service portfolio” - Dr. Berthold Kaib, Senior Vice President, Swisscom
OUR CUSTOMERS

