Privacy Policy

The protection of personal data and the responsible handling of information entrusted to us are very important for us. We (i.e. arago GmbH) collect, process, and utilize personal data only in accordance with the statutory regulations (e.g. the European Union’s General Data Protection Regulation and the German Data Protection Act). With this privacy policy, we are informing you about collection, processing and use of your personal data in the context of our website.


This Privacy Policy applies to personal data that you provide to arago. Data is considered personal if it can be used to directly or indirectly identify an individual. Personal data includes but is not limited to name, address, email address and telephone number.


The data controller for arago and arago’s website is: arago GmbH, Eschersheimer Landstr. 526-532, 60433 Frankfurt am Main, Germany. Our data protection officer can be reached at dpo (at), +49(0)69 405680


Generally, the arago websites can be used without your personal data being collected or processed. Unless otherwise described in section 4 et seq. your personal data is apart from these cases only collected and processed if you voluntarily provide it.


We collect your personal data where necessary to enable your use of this website (usage data), to give you access to special information, or to otherwise communicate with you. This includes your IP address as well as data about the beginning and end of sessions and the telemedia used, it may also include data used to identify you. These data serve the purposes of delivering the service and designing it in a needs-based manner on the basis of Art. 6 (1) sentence 1 lit f GDPR.


Where arago is processing and using your personal data as permitted by law or under your consent, arago will store your personal data (i) only for as long as is required to fulfil the purposes set out herein or (ii) until you object to arago’s use of your personal data (where arago has a legitimate interest in using your personal data), or (iii) until you withdraw your consent (where you consented to arago using your personal data). However, where arago is required by mandatory law to retain your personal data longer or where your personal data is required for arago to assert or defend against legal claims, arago will retain your personal data until the end of the relevant retention period or until the claims in question have been settled.


When you visit our website, information may be stored on your computer in the form of cookies. Cookies are small text files that are transferred between a webserver and your browser and are stored on your computer’s disk. This enables us to recognize you when you re-visit the website and we can offer you better functionality of our website and, for example, avoid that you have to log in repeatedly, or allow us to carry out web analysis.

Most browsers are configured to automatically accept cookies. You may deactivate that cookies are stored by your browser and erase cookies at any time. Please note that without cookies, the use and experience of our services via this website may be impeded or impossible. Via your browser settings, you can also prevent certain cookies (such as third-party-cookies) from being stored, e.g. if you want to prevent web tracking. You will find further information in your browser’s help section.


In order to optimize the user experience of our website, we use web tracking technology such as Google Analytics (see section 8.). Respective data is stored in pseudonymous usage profiles (your IP addresses is stored in anonymized form). Pseudonymous usage profiles will not be (re-)combined with personal data.

When you visit our website for the first time or if necessary again, we will ask whether you agree that we

  • process usage data in pseudonymous usage profiles (tracking) for advertising, market research, web analysis and website improvement purposes, and
  • we use cookies for this and other purposes that are not required for the technical provision of the website (errors! reference source could not be found.

For this purpose, we display a corresponding banner informing you of this. If you click on “accept” or “OK” or simply continue surfing, you agree. You can restrict your consent to the setting of cookies in whole or in part by configuring your browser settings accordingly and deactivating the setting of cookies in whole or in part. In addition, you can install a plugin in your browser to protect your privacy, which offers the possibility to prevent web analysis – e.g. AdBlock, Ghostery or NoScript (please note the data protection information of the respective plugin provider). In addition, some web analytics providers are members of industry associations whose websites allow you to centrally prevent the use of online advertising and web analytics by their members. Below you find the websites of these associations for a comfortable provider-spanning prevention of web analysis. In this way you can also prevent the creation of pseudonymous user profiles


Our website uses Google Analytics, a web analytics service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Analytics uses cookies (see section 4) in order to analyse your use of this website. The information about your use of this website is collected via cookies. It is usually transferred to and stored on servers of Google Inc. in the US. Prior to the transfer to the US, Google masks and thereby anonymizes your IP address within the territory of the EU or of the European Economic Area. Only in exceptional cases, the full IP address is sent to and masked by Google servers in the US. On behalf of the website provider, Google will use this information to analyse your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not combine your IP address with any other data held by Google.

You may refuse to have cookies stored on your device by appropriately configuring your browser (see section 7) or by using a privacy plugin (see section 7). Further, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here: Further information on the data processing in the context of Google Analytics is available under:


Plugins of the Facebook social network, of 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated into our website. You can recognise these Facebook plugins by the Facebook logo or the appearance of the Like button on the website. You can see an overview of Facebook plugins here: When you visit our website, the plugin does not create a direct link between your browser and the Facebook server, instantly. Only in the case you double click the plugins, Facebook obtains the information that you have visited our website from your IP address. If you double click the Like button while you are logged into Facebook, you can link the content of our site to your Facebook profile. Facebook can thus link your visit to our site to your user account. Please note that we as the provider of the website do not receive any information about the data processed by Facebook. If you do not want Facebook to be able to link your visit to our site to your Facebook account, please log out of Facebook before visiting our website. You will find further information on the data processing by Facebook in the privacy policy of Facebook (


We will only transfer your personal data to third parties where allowed or required by law or if you have given prior consent. If you have given consent, you can withdraw it at any time with effect for the future. We only transfer data to public authorities if required by law, administrative order or court order.


If necessary for our purposes, we transfer your data to recipients outside of the EU if it is guaranteed that the recipient maintains an adequate level of data protection and there are no legitimate interests excluding the transfer. To guarantee an adequate level of data protection at the recipient’s end, we in particular use the EU Commission’s model clauses for data transfers to third countries.


We have taken the necessary technical and organisational measures to protect your personal data against loss, destruction, manipulation and unauthorized access. All our employees and all persons involved in the data processing are obliged to observe data protection law. and to keep personal data confidential. To protect your personal data, we use a secure online transmission protocol called “Secure Socket Layer” (SSL). You can recognize this where an “s” is added to the URL part “http://” (making it “https://”) or by a green, closed lock icon shown in your browser. By clicking the lock icon, you will get information on the SSL certificate used. The appearance of the icon depends on the type and version of your browser. SSL-encryption ensures an encrypted and complete transmission of your data.


You can request at any time to be informed about your personal and – where the conditions of these rights are met – that such data is corrected, blocked or erased. If you have given consent to the processing of personal data, you can withdraw such consent at any time with effect for the future. In these matters and in case of questions relating to data protection, please contact our data protection officer Dr. Bernd Schmidt at dpo (at) or write to: arago GmbH, Eschersheimer Landstr. 526-532, 60433 Frankfurt am Main, Germany. For a swift processing of your request, we recommend stating your name, surname, date of birth and, where existing, your e-mail address and in case of an opt-out after receiving advertisements attaching a copy of the advertisement.

If you believe that arago is not processing your personal data in accordance with the requirements set out herein or applicable data protection laws, you can at any time lodge a complaint with the competent data protection authority.


We do not use your personal data for automated decision making under Art. 22 (1) GDPR.


New legal requirements, business decisions or technical developments may require changes to our data protection declaration. This data protection declaration will then be updated. The most current version is always available on our website.

Last Update: May 24th 2018

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